Solgari.

ANS partner, Solgari, delivers AI powered customer engagement ‘out of the box’ natively inside Microsoft Teams and Dynamics 365.

Enabling every employee to be a customer champion.

Solgari transforms Microsoft Teams & Dynamics 365 into the world’s best customer engagement platform.

The Solgari application captures all customer interactions from every channel in a 360-degree data hub and unleashes the next generation of Artificial Intelligence, empowering organisations to deliver exceptional customer experiences.

Solgari works with businesses leveraging Microsoft Teams, Dynamics 365 and Salesforce, sitting across major international sectors including healthcare, real estate, energy services, manufacturing, financial services and sports and entertainment.

See it in action

Why do customers choose Solgari?

Faster Time to Value

Built natively on Azure, the Solgari application can be launched in a matter of minutes, without the need for expensive and lengthy integration projects.

Single Pane of Glass

By combining structured and unstructured customer data, agents are equipped with more information than ever before to resolve queries and sell more effectively.

Democratise Customer Service

Connect more departments to the customer service team within the world’s biggest collaboration platforms, enabling faster, simpler response and resolution to queries.

Improve Agent Wellbeing

The Solgari app can be used in any location, helping support the work/life balance of all employees.

Why ANS?

Accelerate innovation and reduce costs as you automate processes.

Get more done by replacing spreadsheets and repetitive manual tasks with modern, cloud based apps. We’ll help your teams ditch legacy apps to automate quickly and boost productivity.

Put data-driven insights into everyone’s hands.

We’ll help you uncover actionable insights from your data to support decision makers with real-time analytics and business intelligence dashboards.

Increase agility with low code.

ANS unleashes your low code potential with plain-talking experts who’ve got your back. Let’s build a low code ecosystem for tomorrow’s opportunities.

ANS + Solgari

Benefits

Customer Experience: Achieve faster first contact resolution by serving customers at any time, on any channel, whenever they want.

Agent Experience: Employees remain within the flow of work in their familiar collaboration apps, while focusing on higher value work by utilizing AI to remove repetitive, manual tasks.

Operational Improvements: Gather customer insights and deliver them across the organization to act with greater speed and agility.

Solgari in Action

Solgari is trusted by the Atlanta Falcons and its parent organisation, AMB Sports & Entertainment, as its technology partner for events at the iconic Mercedes-Benz Stadium, which hosts not only the NFL franchise, but MLS’ Atlanta United, as well as the biggest names in music and entertainment. To see Solgari in action, visit here.