Dynamics 365.
As a top 1% of Dynamics 365 partners worldwide, we help businesses reduce costs and enhance customer relationships with AI-powered Dynamics 365. We deploy applications in weeks (depending on the scope), providing a cloud-based CRM tailored to your business needs.
Our CRM services include implementation, upgrades, consultancy, and support. Wherever you are in your Dynamics 365 journey, we’re here to help.
You’re in great company with ANS
Our Dynamics 365 Services
As a Microsoft Solutions and Inner Circle Partner with 20+ years of expertise, ANS has successfully delivered Dynamics 365 CRM solutions to hundreds of companies. Our services include:
Consulting
Consult with ANS’s Microsoft experts to explore how Dynamics 365 can transform your organisation, driving efficiency and operational excellence.
Implementation
Get up and running in a matter of weeks, not months (depending on scope) with ANS's unique CORE deployment.
Upgrade
ANS keeps your systems up-to-date with regular enhancements, ensuring sustained performance and long-term relevance in a fast-paced market.
Ongoing Support
With ANS, you get reliable, proactive support that anticipates your needs and ensures your systems run efficiently without disruption.
What is Dynamics 365?
Centralised Business Apps
A cloud-based suite of business applications that helps businesses manage and enhance customer relationships, with seamless data sharing across business tools and departments.
Personalised Experiences
Both commercial and public organisations can build personalised relationships with tools and features designed to enhance customer experiences, drive better sales, and streamline customer service.
AI-Driven
Next-gen CRM-style apps come with native Copilot integration, Generative AI, and predictive insights to provide actionable insights, predict customer behaviour, automate tasks, and enhance decision-making.
Discover the Power of Dynamics 365 CRM
Kyle Hill, CTO at ANS, discusses how Dynamics 365 CRM leverages AI, automation, and seamless integrations to streamline operations and enhance customer experiences.
Find out how this next-gen CRM can future-proof your business.
MS Dynamics 365 Key Benefits
Personalised relationships.
CRM apps powered by AI-driven insights to personalise the customer journey and provide a unified view of your customers.
Seamless integration.
Centralised business apps that integrate natively with Microsoft 365 (Teams, Outlook, etc.) and connect with 100s of third-party apps across your organisation.
Get the hours back.
Native Copilot AI assistants automate routine processes, freeing up staff time for more strategic tasks.
Scale as you grow.
Lets you adapt to changing needs, add more capabilities, customise, and extend as your business grows.
Do more with Dynamics 365 modules
Microsoft Inner Circle Award 2024-2025
We have been awarded the 2024-2025 Microsoft Inner Circle Award for the eighth consecutive year. This recognition is given for our consistent performance in delivering innovative solutions, exceptional services, and unparalleled value to help businesses achieve greater success.
With the Inner Circle distinction, we are recognising a group of partners who have excelled at accelerating their customer’s digital transformation with Dynamics 365 and Power Apps solutions.
Peter Jensen | Microsoft Business Application Partner
Unrivalled Microsoft Expertise
As a Microsoft Solutions and Inner Circle Partner, we know how to deliver Dynamics 365 CRM. We’ve successfully done it for 100s of companies across diverse industries and varying organisational sizes. We combine this experience with 20+ years of expertise to create the best Dynamics 365 CRM solutions for businesses like yours.
Our partnership with Microsoft has gone from strength to strength, founded on shared values and a commitment to pushing boundaries for our customers through excellence in cloud, digital transformation, and security. This award comes at a pivotal moment as we enter the era of AI. Collaborating closely with Microsoft is one of the many ways we deliver value to our customers and make innovative technology accessible to all. By addressing the needs of tomorrow today, we are creating a tech movement that everyone wants to be part of.
Richard Thompson | Chief Executive Officer
Fast Deployment
Our Customer Owned Rapid Engagement (CORE) methodology means Dynamics is 80% preconfigured to industry best practices. This means fast, cost-effective installations with room for tweaks to focus on your business outcomes and user adoption.
ANS became an extension of our project team which meant the process of implementation was seamless. This has been the best CRM deployment I have ever been involved in.
James Fleming | Group IT Director
Unlock Dynamics 365's potential with us.
Our Dynamics 365 managed support services guide you throughout your journey. From basic plans to our Centre of Excellence service, we offer everything from routine maintenance to in-depth training and bespoke solutions.
Explore more ways our Dynamics 365 managed support services can help your business:
Three levels of managed service
Ranging from basic repairs to advanced Centre of Excellence support.
Minimise downtime with expert support
Quickly resolve questions and issues with professional assistance ensuring business continuity.
Centre of Excellence as a Service
Leverage ANS experts and extensive e-learning resources to optimise your system and gain valuable insights across Microsoft BizApps.
Cost-effective solutions
Save on in-house tech support while benefiting from inclusive consultancy hours for system growth and expert guidance.Discover your ideal CRM solution
Not sure which CRM solution suits your needs. Answer a few questions about your current setup and goals, and we’ll help you identify the best CRM solution. Whether you’re just starting out or looking to upgrade, this tool will guide you towards the perfect choice.
Complete the short questionnaire to receive tailored recommendations – and take a step closer to optimised CRM solution.
Discover Your Ideal CRM Solution
Customer Stories
How ANS helped businesses leverage Dynamics 365 to drive success.
Customer Story
Empowering the Patient Advocacy Service with Dynamics 365: a journey with ANS
Customer Story
Age UK Islington modernises its CRM system with Dynamics 365
Customer Story
Future Fit Training adopts Dynamics 365
Our Microsoft Accreditations
Download our Dynamics 365 brochures
FAQs: Dynamics 365
What is Dynamics 365?
Dynamics 365 is a cloud-based suite of business applications designed to help organisations manage operations, improve customer relationships, and drive growth. It enables seamless data sharing across departments, from sales and marketing to customer service and field service -driving collaboration and efficiency.
This next-gen CRM-style apps come with native Copilot integration, generative AI, and predictive insights to provide actionable insights, predict customer behaviour, automate tasks, and support smarter and faster decision-making.
What are the main applications of Dynamics 365 CRM?
The main Dynamics 365’s CRM applications are:
- Dynamics 365 Sales: Manages customer relationships and drives sales.
- Dynamics 365 Customer Service: Enhances customer support and satisfaction.
- Dynamics 365 Field Service: Provides tools for field workers and on-site services.
- Dynamics 365 Customer Insights – Journeys (Marketing): Helps with campaigns, customer journeys, and lead generation.
ANS also offers Dynamics 365 Support and CRM modules for charity organisations and training providers, depending on your organisation’s needs.
What industries can benefit from Dynamics 365?
Dynamics 365 is designed for any industry that needs CRM functionality, including manufacturing, retail, healthcare, finance, the public sector, not-for-profit organisations, and more.
If you’re an organisation that handles data (basically all of them) then you will definitely gain efficiencies from Dynamics 365.
Book in a call with ANS to find out how Dynamics 365 could help take your organisation to the next level.
Looking for a Dynamics 365 Partner?
ANS is UK’s leading Dynamics 365 partner, providing end-to-end services, including implementation, upgrades, consultancy, and support. Wherever you are in your Dynamics journey, we’re here to help.