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All businesses want for Christmas is a clear definition of AI

Janet Robb, our Director of Customer Enablement, discusses the importance of truly understanding what AI is to enable true organisational transformation.

As 2024 winds down, AI has definitely been one of the year’s biggest game-changers in business. 65% of companies are already using gen AI, and it’s evolving almost every day. But as exciting as this technology is, there’s one critical question that many businesses still need to answer: What does AI actually mean for us?

AI is everywhere, but defining it in a single sentence? Nearly impossible. That’s because AI isn’t one thing—it’s a whole range of technologies, from machine learning and natural language processing to computer vision and robotics. It’s a tool that can automate mundane tasks, enhance decision-making, and boost efficiency. However, the ways AI can be used differ dramatically from one organisation to the next.

There are endless possibilities, but without a clear understanding of how AI applies to your specific business, it won’t become a reality.

To read more about how to define AI, read Janet’s feature in Computer Weekly here All businesses want for Christmas is a clear definition of AI | Computer Weekly.