Tackling Major Social Care challenges: Innovative Collaboration in Government and Healthcare

We are inviting you to ANS’ exclusive morning session at The Shard, which will focus on the power of technology to enhance collaboration between local government and healthcare trusts. Discover how innovative solutions are significantly impacting the lives of our most vulnerable citizens. We have an incredible lineup of speakers who are leading the charge in leveraging technology to innovate the landscape of government and healthcare. 

Guest speaker sessions:  

• Manchester City Council: Hospital Discharge ‘Assess to Discharge’ with Joe Kelly, Strategic Lead for Hospitals, Manchester Community Response, Reablement and Digital, Manchester City Council.
  Joe will be sharing the compelling story of how Manchester City Council tackled the national challenge of hospital bed availability. Learn how timely and efficient patient discharge strategies can be implemented across the country to enhance healthcare delivery. With the Labour Government’s £1.5 billion capital investment for 2025-26, discover how these innovative solutions can be scaled to alleviate current shortages and improve patient outcomes. Joe Kelly will be joined by Ross Milhench, Account Director at Microsoft who has been pivotal in driving the agenda through this extensive time working in the Manchester area for both MCC and Microsoft.

• East Sussex Foundation NHS Trust – Integrated Health and Care System with Andy Bissenden, Associate Director of Digital, East Sussex Healthcare NHS Trust.
  Andy will be sharing the future of integrated healthcare with East Sussex’s Plexus Care Record. See how connecting health and care records empowers practitioners with critical information at the right moment, leading to better patient care and streamlined operations. Be inspired by East Sussex’s vision of a truly connected health and care system.

Why attend?

• Learn from Success Stories: Hear firsthand accounts of successful initiatives, such as Manchester City Council’s hospital discharge program and East Sussex Healthcare NHS Trust’s integrated health and care system. These case studies provide practical insights that can be applied to your own organisation.
• Contribute to Meaningful Change: Join a community of like-minded professionals who are dedicated to making a positive impact on society. Your participation in this event can help shape the future of government and healthcare, ensuring better services for the most vulnerable members of our communities. 
• Scalable Models: Discover replicable models that can be implemented across different regions to enhance healthcare delivery and community care. 
• Exclusive Access to Cutting-Edge Solutions: Get an inside look at the technology and strategies from Microsoft that are leading the way in government and healthcare innovation. 
• Networking Opportunities: Connect with industry leaders, innovators, and decision-makers to foster new partnerships and collaborations. 
• Stay Ahead with Funding Opportunities: Learn how to leverage government investments, like the £1.5 billion capital allocation, to address challenges and improve healthcare outcomes. 

Meet the speakers

Joe Kelly

Strategic Lead for Hospitals, Manchester Community Response, Reablement and Digital, Manchester City Council

Joe is a registered Social Worker, and holds a MBA from Manchester Metropolitan University. His focus has been on improving the quality of data held within health and social care systems, by empowering staff and improving connectivity and visibility of data to inform decision making.
Joe developed new ways of working to support Hospital Discharge, to improve flow from hospital, as well overseeing the Central Reablement Service, achieve Outstanding by the Care Quality Commission. He continues to deliver on digital and organisational transformation programs to support the citizens of Manchester.

Andy Bissenden

Associate Director of Digital, East Sussex Healthcare NHS Trust.

Andy Bissenden is a seasoned digital transformation leader with a wealth of experience in the healthcare sector. As the CIO at East Sussex Healthcare NHS Trust, Andy has been instrumental in driving the trust's digital strategy and transformation initiatives. His leadership has been pivotal in the implementation of cutting-edge technologies, including electronic patient records (EPR) and digital infrastructure networks, which have significantly improved patient care and operational efficiency.

Ross Milhench

Account Director, Microsoft

Ross is a dedicated Microsoft Technology Strategist, focusing on empowering Local and Regional Government in the United Kingdom, with a particular emphasis on the Midlands and Yorkshire. His vision is to drive innovation and scalability in public services.
Ross has led digital transformation programmes that have improved service delivery, enhanced citizen engagement, and reduced costs for public sector organisations. He holds an MBA from Manchester Metropolitan University.

Lyndon Hughes

Industry Lead: Healthcare

Lyndon currently leads ANS’ Healthcare team. A career spanning 19 years in technology consulting and managed services; Lyndon’s previous 8 years have been with ANS where he has been privileged to support and enable public sector organisations across Social Housing, Not-for-Profit, Police, Central and Local Government and most recently, Healthcare to improve public services and patient health through Microsoft technology adoption.

James Pollard

Industry Leads: Government

James Pollard has been a pivotal member of ANS for nearly four years, recently stepping into the role of Local and Central Government Industry Lead. James is dedicated to helping government organisations embrace innovative, forward-thinking solutions that turn digital transformation into a reality.