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Enabling Your Organisation

Enablement focuses on the transition of an organisation from its current state to a desired future state. It involves managing the people side of change to achieve the required business outcomes and empower its people to adopt new technologies. Change management is important for achieving proficiency, solution utilisation, speed of adoption, and realisation of expected return on investment.

I believe everyone deserves the opportunity to gain experience, thrive and be included with equality in a safe tech community. I’m passionate about helping people in tech projects on their individual change journeys. Success is all about people.''

Janet Robb

Director of Customer Enablement

ANS

Change Management

Customer success is 70% enablement and 30% technical implementation. Technology is only useful if it is being properly used by an organisation. Enablement focuses on the process to empower a business to realise the benefits.

Awareness

Ensuring your people are aware of technical changes and new solutions to ensure adoption across the organisation, and the most impact from your tech.

Engagement

Identifying the importance and impact of technical changes for different departments across the business. Helping people understand how the change helps them.

Education

Creating an understanding and knowledge of the processes, accessibility and usage of a new solution. Ensuring staff understand the benefit and how to adopt.

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Empowerment

Supporting users to understand the skills required to use a new solution and empowering them through training.

Monitoring

Tracking the progress of usage, and the benefits users are realising from the new technology. This part of the process focuses on ROI of the investment and understanding how the solution is helping employees and customers.

Empowering your staff

Enablement Workshops

The depth of engagement will allow us to establish the level of workshops required by you. ANS offers three levels of engagement, to support your business’ enablement journey.

Educate

We run Education Sessions to share more about the core areas of change management and how an organisation should be planning for and executing in these areas. These are typically multiple two-hour sessions run over a set period.

Strategy

We will work together to focus on various areas within the platform and build a strategy and roadmap for each area as well as an overall strategy to make sure that the organisation is enabled for adoption

Deploy

We will work together to define outputs for deployment, which will then be implemented in “Work Together” sessions. These will align to the strategy defined in previous steps.

Where can ANS help?

We believe enablement should be part of every transformation, to ensure you get the most out of your technology. We can support your across all of our product areas.