ANS delved into the merger of D365 Marketing with Customer Insights. The integration reshaped the landscape for both new and existing marketing customers.

ANS explored the power of AI and its potential to give you a competitive edge. To fully harness AI, you'll need a strong data strategy and should already be benefiting from automated processes, like expense management, approvals, and onboarding.

An overview of a web-based appointment booking tool used by many organisations to allow their customer to book appointments with their staff.

Using Greenwood Academies as a real-world example, ANS were able to explore the economic impact of Low Code for Multi-Academy Trusts (MATs).

ANS covered advanced features like Sales Insights, Relationship Analytics, Conversation Intelligence, LinkedIn Sales Navigator, Sales Co-Pilot, Predictive Scoring, and Predictive Forecasting.

This webinar was hosted by one of ANS' Dynamics Solution Architects, where they discusses the key highlights of the Wave 1 release including improved customer experiences focusing on Business Applications which span across Sales, Marketing, Customer Service, Field Service.

Dynamics 365 Field Service and ANS partner FLS, created a seamless solution that adapts to in-shift progress, handles delays, and optimises planned and new reactive orders in real-time, all while maintaining cost and decision transparency.

During that session, we shared our insights and best practices, which were drawn from successfully delivering over 1,200 Dynamics projects. Participants joined us to uncover the essential “Do’s and Don’ts” when configuring their D365 system.

This event gave the attendees an opportunity to unlock the potential of Dynamics 365 for customer insights and journeys. Whether they were looking to refine their segmentation, automate customer interactions or harness insights for informed decision making, this session was valuable for everyone.

Thursday 7th November 2024